Play Blackjack at Genting Casino Stratford

Blackjack Tables at The Loft

Our blackjack games at Genting Casino Stratford sit up on Level 3 of Westfield Stratford City, in the area called The Loft, 312 Montfichet Road, London E20 1ET. Everything here is traditional live play, not electronic buttons or auto-dealing. You sit opposite a real dealer, chips in front of you, taking each hand as it comes and trying to get as close to 21 as you can without going over.

Blackjack tables are laid out alongside roulette, three card poker and baccarat on the same stretch of floor. Every table has its stake range clearly printed on a placard by the felt, so you see the limits before you take a seat. Usual player moves are available - hit, stand, split pairs, double down - though in line with industry practice, some fine details are table-specific. Deck configuration and the way the house handles soft 17 are both confirmed at the table.

Getting to the Tables: How It Actually Works

If you’re walking into Stratford to play blackjack with us for the first time, the route from the shopping mall entrance to the felt is simple, but it helps to picture it in advance.

First, enter Westfield Stratford City and make your way up to Level 3 by escalator or lift. The blue Genting branding is on show, you really do see it as you step out. Then you will be asked for valid photo ID at the door. We have to verify age in line with UK law before anyone comes in, there are no workarounds on that.

Once inside, head over to the cashier desk to change your cash for chips. Live tables only accept chips, so you will need them before you start placing wagers. After that, walk through to the main floor and look for the blackjack zone. Take a quick look at the minimum stake sign on the table ahead of sitting down, just to check it matches what you had in mind.

If there is an empty chair, sit in and get ready to join the next round. When a table is full, it is normally best to wait in the area nearby rather than over the dealer’s shoulder until a spot becomes free. To enter a hand, place your chips in the betting box before the dealer calls no more bets.

From there, you play your hand against the dealer, choosing if you want to hit, stand, split a pair or double down, based on your cards and the dealer’s up-card. The dealer will then complete their own hand under set house rules, which do not change mid-game. Winning bets are paid directly in front of you, losing chips are collected into the tray.

We always recommend one simple thing: if something about the table, the rules or a move is unclear, speak to the dealer before that round kicks off rather than while cards are already in play. It keeps the pace smoother for everyone and, in our experience, our team is very used to those questions.

Card Values and the Basic Rules

Card values follow the standard model you see across regulated venues. Number cards count as the number shown on the card. All face cards - Jacks, Queens and Kings - are worth 10. The Ace is slightly different: it can count as 11 or 1, switching to whichever value keeps the hand in play.

A natural blackjack, sometimes just called blackjack on the floor, is when your first two cards are an Ace and any 10-value card. It is the strongest starting hand at the table. Payout for a natural is printed on each layout and it can differ, so it is worth checking before your first bet goes down. Any total over 21 is a bust, and that hand is settled as a loss, no matter what the dealer is holding. When the dealer goes over 21, every active player hand that has not already busted is paid as a win.

The specific rules card displayed at each blackjack table sets the terms for that particular game. It only takes a moment to read, and in practice, it avoids confusion once the dealing starts.

Getting Here

Stratford station is one of the most connected transport points in London, with Elizabeth line, London Overground, DLR and National Rail services all running through it. Travelling in from central London or surrounding boroughs is usually very straightforward. Our doors are open 24 hours a day, seven days a week, so you are not working around a narrow timetable.

You will find us at 312 Montfichet Road, Olympic Park, London E20 1ET. We sit on Level 3 of Westfield Stratford City, between the Currency Exchange and Rush outlets. For guests arriving by car, Westfield Stratford City operates its own car park, including its own access and payment system. If you need to contact the venue by phone, the number is +44 (0) 20 8536 5630.

What Else Is on the Floor

Blackjack is at the core of what we offer at Stratford, but it is only one part of the room. The gaming floor includes over 150 slot machines, electronic roulette terminals and a set of electronic live-style titles such as Lightning Roulette, Immersive Roulette, Dream Catcher, Crazy Time and Infinite Blackjack. All of these run on terminals within the same space as the live games.

We also operate a dedicated poker room at Stratford, which Genting class as the largest in the country. Both tournament poker and cash game formats are scheduled on a regular basis. If your plan is to alternate between blackjack sessions and a seat in a poker game during one visit, you can do that entirely within the same property.

There is also provision for sports betting on-site. Fixtures are shown live across screens positioned around the venue, with a specific area set aside for placing wagers on events. Bar and food service is available across the floor, and there is an outdoor terrace if you prefer to step away from the tables or terminals for a while.

A few key elements you will find beyond the blackjack tables:

1. Slot machines - more than 150 placed around the gaming floor.
2. Electronic gaming terminals - including Lightning Roulette, Dream Catcher, Crazy Time, Infinite Blackjack and others in that style.
3. Poker room - both tournament and cash game formats running on a regular rotation.
4. Sports betting - live fixtures on multiple screens with a separate area for placing bets.
5. Bar and food service - available throughout the venue, with an outdoor terrace included.

Planning When to Visit

Our Stratford casino sits inside one of the largest urban shopping centres in Europe, so the building itself draws steady footfall day and night. In practice that means evenings and weekends are usually busier, and blackjack tables can fill up quickly during those times. If you prefer to walk onto a particular limit without waiting, coming in at quieter hours tends to make that much easier.

Table limits are not identical across the floor. The fastest way to see what suits you is simply to look at the placard at the table before you sit down. When the game you want is already full, our floor team can usually give you a clear picture of how long a seat might take, or where else the same stakes are running, which is better than standing behind a chair for too long.

Chips are interchangeable across our table games. You do not need one set for blackjack, another for roulette or poker. At the end of your visit, or whenever you decide to call it a night, take any remaining chips back to the cashier desk to cash out. With 24-hour opening in place, there is no hard finish time pushing you off the floor, so you can move between blackjack, poker, electronic terminals and sports betting in a single extended session at your own pace.

Responsible Gambling

Genting Casino Stratford operates under UK gambling regulation, and we follow established standards on safer gambling that are recognised across the industry. This includes mandatory age verification on entry, clear responsible gambling messaging in the venue and access to support tools for customers who feel they may need them.

We actively encourage guests to set personal limits on time and spend before they start playing. Our staff receive training on responsible gambling measures and self-exclusion processes, and they can talk you through the options at any stage of your visit if you ask. Those tools are there to be used, and they remain available whenever you feel it is the right moment to use them.